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    how solve this problem i dont know how i got banned

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    • Joyero01
      Joyero01 last edited by

      fd8cc235-7d73-4c46-8947-c644d6071eba-image.png dear @Derex how can i get banned and how to solve ths problem i didnt do anything

      Derex 2 Replies Last reply Reply Quote 0
      • Derex
        Derex GTO ADMIN @Joyero01 last edited by

        @Joyero01 if you dont provide ip/serial how could we help?

        Joyero01 1 Reply Last reply Reply Quote 0
        • Derex
          Derex GTO ADMIN @Joyero01 last edited by Derex

          @Joyero01 btw reasonless bans are pretty simple... 99% of the time someone tried to hack our accounts or used a similar named account.. (this can be seen on the bans page if you check the account name associated with the serial)

          so "i didn't do anything" its not laying on a hard ground

          Joyero01 1 Reply Last reply Reply Quote 0
          • Joyero01
            Joyero01 @Derex last edited by

            @Derex how i see my ip or serial

            1 Reply Last reply Reply Quote 0
            • Joyero01
              Joyero01 @Derex last edited by

              @Derex 93874E9B9E04FD9819B1238B39315F0E ithink this the serial of mine
              please help i cant login in my pc

              Derex 1 Reply Last reply Reply Quote 0
              • Derex
                Derex GTO ADMIN @Joyero01 last edited by

                @Joyero01 said in how solve this problem i dont know how i got banned:

                93874E9B9E04FD9819B1238B39315F0E

                this serial is not banned. Then give us the ip

                Joyero01 1 Reply Last reply Reply Quote 0
                • Joyero01
                  Joyero01 @Derex last edited by

                  @Derex 36.69.9.244 this

                  Derex 1 Reply Last reply Reply Quote 0
                  • Derex
                    Derex GTO ADMIN @Joyero01 last edited by

                    @Joyero01

                    The serial and ip you given are not found on the banlist, so idk

                    Joyero01 2 Replies Last reply Reply Quote 0
                    • Joyero01
                      Joyero01 @Derex last edited by

                      @Derex what should i do now

                      1 Reply Last reply Reply Quote 0
                      • Joyero01
                        Joyero01 @Derex last edited by

                        @Derex i joined in irc and i saw my is 36.69.8.255 but in history of login in player setting is 36.69.9.244

                        Derex 1 Reply Last reply Reply Quote 0
                        • Derex
                          Derex GTO ADMIN @Joyero01 last edited by Derex

                          @Joyero01

                          https://i.imgur.com/jcIb7m1.png

                          you could easily search on the ban list for it. So thats why it has no reason, because the nick speaks itself 🐕

                          also it was given by asturel, ask him 😄

                          Joyero01 1 Reply Last reply Reply Quote 0
                          • Joyero01
                            Joyero01 @Derex last edited by

                            @Derex but its like many years ago

                            Derex 1 Reply Last reply Reply Quote 0
                            • Derex
                              Derex GTO ADMIN @Joyero01 last edited by

                              @Joyero01 but you said you didnt do anything which clearly isnt true

                              Joyero01 2 Replies Last reply Reply Quote 0
                              • Joyero01
                                Joyero01 @Derex last edited by

                                @Derex yea of course i didnt do anything , its not me , i said it many years ago because it happen long ago and before this i can login in my pc
                                😄

                                Joyero01 1 Reply Last reply Reply Quote 0
                                • Joyero01
                                  Joyero01 @Joyero01 last edited by

                                  @Joyero01 in my history of login in game my ip is 36.69.9.244

                                  1 Reply Last reply Reply Quote 0
                                  • Joyero01
                                    Joyero01 @Derex last edited by

                                    @Derex i can can login now , thanks for helping

                                    1 Reply Last reply Reply Quote 0
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