how solve this problem i dont know how i got banned
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dear @Derex how can i get banned and how to solve ths problem i didnt do anything
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@Joyero01 if you dont provide ip/serial how could we help?
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@Joyero01 btw reasonless bans are pretty simple... 99% of the time someone tried to hack our accounts or used a similar named account.. (this can be seen on the bans page if you check the account name associated with the serial)
so "i didn't do anything" its not laying on a hard ground
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@Derex how i see my ip or serial
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@Derex 93874E9B9E04FD9819B1238B39315F0E ithink this the serial of mine
please help i cant login in my pc -
@Joyero01 said in how solve this problem i dont know how i got banned:
93874E9B9E04FD9819B1238B39315F0E
this serial is not banned. Then give us the ip
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@Derex 36.69.9.244 this
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The serial and ip you given are not found on the banlist, so idk
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@Derex what should i do now
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@Derex i joined in irc and i saw my is 36.69.8.255 but in history of login in player setting is 36.69.9.244
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https://i.imgur.com/jcIb7m1.png
you could easily search on the ban list for it. So thats why it has no reason, because the nick speaks itself
also it was given by asturel, ask him
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@Derex but its like many years ago
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@Joyero01 but you said you didnt do anything which clearly isnt true
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@Derex yea of course i didnt do anything , its not me , i said it many years ago because it happen long ago and before this i can login in my pc
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@Joyero01 in my history of login in game my ip is 36.69.9.244
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@Derex i can can login now , thanks for helping